Child-abduction attempt from Pick n Pay trolley Muizenberg reported by mom

-Hellopeter report Friday January 24 2014 : on Pick 'n Pay BRANCH / AREA Capricorn park Muizenberg TIME / DATE 09:09 Fri 24 Jan PERSON RESPONSIBLE Manager Yusuf CUSTOMER Margo13 INCIDENT Fri 24 Jan HEADLINE horrific experience child almost got kidnapped - "I had the most horrific experience in Pick N Pay Capricorn Park Muizenberg yesterday , I was in the vegetable isle I turned around to pick up a lettuce and when I turned back my 4 year old daughter was gone alone with trolley . I froze and became hysterical I then saw the 2 guys with my trolley , they told her to keep quiet and sped off with her into another isle . I called security who let the guy go saying they were joking I called manager of Pick n Pay Yusuf who was very abrupt and told me they had mistaken my trolley with my daughter in for theirs I do not except this I am emotionally wrecked and my daughter scared I went to Muizenberg Police Station and tried to lay a charge only to be told that they did not get away with my daughter so no case In my view there was intention ." Add a new Pick 'n Pay Report SUPPLIER'S RESPONSE Pick 'n Pay Time and Date 09:44:08 | Fri 24 Jan 14 Hello Margo13, Thank you for bringing this matter to our attention, and please accept our sincere apologies for this experience. This matter is already being dealt with at the highest level at our Western Cape Head Office, and I understand that they have already been in contact with you. We will be investigating this situation with extreme urgency. http://hellopeter.com/pick-n-pay/complaints/horrific-experience-child-almost-got-kidnapped-1308209 PAGEGRAB ATTACHED ---------- Child-abduction attempt from trolleys at Pick 'n Pay hushed up? - "Abducting babies in trolleys at Pick ‘n Pay" - by …http://reluctantmom.wordpress.com/2014/01/27/abducting-babies-in-trolleys-at-pick-n-pay/ "I heard this mom speaking to John Maytham today on Cape Talk. It was one of those conversations that make your blood run cold. Here is the post Margo13 put on Hellopeter: "I had the most horrific experience in Pick N Pay Capricorn Park Muizenberg yesterday, I was in the vegetable isle I turned around to pick up a lettuce and when I turned back my 4 year old daughter was gone alone with trolley . I froze and became hysterical I then saw the 2 guys with my trolley , they told her to keep quiet and sped off with her into another isle . I called security who let the guy go saying they were joking I called manager of Pick n Pay Yusuf who was very abrupt and told me they had mistaken my trolley with my daughter in for theirs I do not except this I am emotionally wrecked and my daughter scared I went to Muizenberg Police Station and tried to lay a charge only to be told that they did not get away with my daughter so no case In my view there was intention." ... So she was in the supermarket, her young daughter was in the trolley, in the front fold down section – she took 5 steps from the trolley to pick up a piece of merchandise, turned around and the trolley with her child was gone. GONE. Two men had taken the trolley and had made their way to an aisle two aisles away, where they were trying to get her daughter out of the trolley. The woman found them, questioned them, did not believe they had taken the wrong trolley – and called security. She was trying to apprehend two guys, and at the same time calm her child down who was clearly upset. The store felt they could not hold the men, as the child had not been abducted, and thus there was no crime. And then let them leave. Clearly there was a crime in progress, and fortunately due to the quick acting mom she managed to find the men, her child and prevent them taking her child out of the store. Can you imagine how this day could have turned out? Margo13 had said that after she got her daughter back, her daughter had told her that the men had told her to be quiet, and that this was their secret. Can you imagine how traumatising this must be to that mom? To any mom. I regularly take my kids with me, in the same trolley, in the same position – the nature of grocery shopping is you take a few steps away to grab something, then step back – one assumes your bag will be stolen, not your trolley with your child. I would like to find how Pick ‘n Pay is going to handle this. Surely the men should have been “asked” to accompany security to the manager’s office so they could take some information, and contact the police who in turn could speak to all parties and establish the details before letting them go. Surely. Pick ‘n Pay can detain someone who they suspect of stealing until the police arrive. One would think they can detain a suspect or two who are suspected of attempting to abduct a four year old child. Surely? Surely! If you have heard anything more about this incident and know what is happening, please share. The lesson : Your child is not safe anywhere. That should feed nicely into all our paranoia. http://reluctantmom.wordpress.com/2014/01/27/abducting-babies-in-trolleys-at-pick-n-pay/